If you are a member of staff, or the family or friend of one of our students, we can offer limited support over the phone. Staff Members – Supporting Your Students If you are worried about a distressed student, you can encourage them to self-refer to us. We can’t accept referrals that are only to get evidence of special circumstances. Friends and Family If you are concerned about a family member or friend who is a student here, you can encourage them to self-refer, or access self-help resources. Online Training Resource for Staff For students experiencing depression, anxiety, homesickness or low self-esteem, that first conversation can make all the difference. Setting Boundaries Personal boundaries are guidelines, rules or limits you can create to identify appropriate acceptable behaviour.